The Rapid Evolution of AI Assistants: From Chatbots to Agents

The swift transformation of AI assistants into agents marks a significant shift in how we perceive and interact with digital technology. Gone are the days when these virtual helpers were simply chatbots to interact with. Now, they’re evolving into proactive, autonomous agents capable of independent decision-making and personalized assistance.

Today, AI agents are focused on accomplishing relatively simple tasks, from proactively scheduling your appointments to booking your flights, but in the future, they may help run companies. This transition from assistants to agents is reshaping our relationship with technology and opening new possibilities. 96% of executives agree leveraging AI agent ecosystems will be a significant opportunity for their organizations in the next three years.

Understanding the shift

The distinction between AI assistants and agents is their level of autonomy and intelligence. While traditional assistants primarily respond to user-initiated commands, agents operate more autonomously, leveraging advanced machine learning algorithms to anticipate user needs and take proactive actions.

For example, an AI assistant may remind you to complete a task based on certain criteria. In contrast, an agent could automatically reschedule appointments based on your calendar and preferences without explicit instructions. When ChatGPT launched, some people assumed it was actively looking up information on the web. However, it was actually generating answers based on the vast amounts of data it had been previously trained on, drawing on the relationships between that data to provide users answers. Now, plugins enable ChatGPT to access the internet and AI agents to navigate the current digital world.

And ChatGPT is not alone. Recently, a startup called Cognition AI released a demo showing an AI agent called Devin performing work usually done by well-paid software engineers. While ChatGPT can generate code, Devin goes further — planning how to solve a problem, writing the code, and then testing, debugging, and implementing it.

Proactive personalization

One of the emerging characteristics of AI agents is their ability to provide proactive, personalized assistance. These agents can anticipate user needs by analyzing user behavior, preferences, and historical data to offer tailored recommendations or actions.

Imagine having an AI agent that reminds you of upcoming meetings or birthdays, suggests relevant articles based on your interests, orders groceries when your supplies are running low, and adjusts your smart home devices to optimize energy usage — all without asking it to do so.

Netflix uses learning-based AI agents to offer personalized recommendations based on your viewing history. Aomni’s personalized AI agents can handle sales tasks such as account planning and relationship building.

Empowering decision-making

As AI agents become increasingly sophisticated, they can be entrusted with more decision-making authority. These agents can make informed decisions on behalf of users, ranging from scheduling appointments to making purchase recommendations by learning from past interactions and analyzing real-time data.

In business, AI agents empower employees with insights and recommendations to enhance productivity and decision-making, enabling them to focus on other tasks. For example, in customer service, agents equipped with AI capabilities can analyze customer inquiries, identify patterns, and recommend solutions in real time, leading to more efficient and personalized interactions. This leaves them more time to focus on tasks that require a human touch. Several innovative startups are in this space. Ema, a Universal AI employee, is described as an operating system that makes Generative AI work at an enterprise level. The company believes that if there were fewer repetitive tasks, there would be more time for creative thinking. Gen AI offers an unprecedented opportunity to enable this. Watching apps like these transform the future of work will be fascinating.

Sierra AI is another great example of a startup making waves. Focused on elevating customer experiences with AI, Sierra AI enables customers to self-serve–getting answers, solving problems, and taking action through a natural, conversational experience. The AI agent is personalized to your business and its customers.

There is even work being done to explore the collaboration of Multi-Agent AIs working across an enterprise and various operations tapping into data across an organization to make faster and more informed decision-making.

Ethical considerations and challenges

While the evolution of AI assistants into agents offers immense potential, it raises important ethical considerations and challenges. Issues like data privacy, algorithmic bias, and accountability become more pronounced as AI agents gain autonomy and decision-making capabilities. We must all discuss and address these concerns proactively and ensure that AI agents are designed and deployed responsibly to uphold ethical principles and protect user interests. For example, the United States and Europe have enacted extensive legislation regarding employees and data protection. In Europe, Article 22 of the GDPR specifies that no employment decisions should be made entirely in an automated fashion.

AI’s future

The advancement of AI technology is expected to accelerate the transformation of assistants into agents, ushering in a new era of intelligent, autonomous digital entities.

AI agents promise to revolutionize how we interact with technology and navigate our daily lives, from enhancing productivity by adding time back in our day and personalization to driving innovation across industries.

While the journey to this future has begun, we are just at the beginning. We must all play a role in ensuring we manage it in a way that benefits humanity. A paradigm shift in human-computer interaction is blurring the lines between tools and autonomous entities. It includes everything from apps to agents, from point-and-click to natural language interfaces, and from static UI to UI, which is dynamically generated based on what the user wants. AI agents are becoming AI employees. As a society, we must learn how to collaborate with them as teammates and employees. It’s up to us — will we embrace this transformation with careful consideration of ethical implications and a commitment to leveraging AI technology for the betterment of society? If so, we can unlock our full potential to empower individuals, businesses, and communities in the digital age.

Potential to change the way we interact with computers. From apps to agents, from point-and-click to natural language interfaces, and from static UI to UI that is dynamically generated based on what the user wants to do.

AI agents become AI employees. As a society, we will need to learn how to collaborate with them as teammates and employees.

Blog Futurism & Technology Trends Innovation

Who is Generation Alpha? Understanding our future trendsetters

As the world evolves, so does each generation. Right now, the spotlight is on Generation Alpha, the demographic cohort succeeding Generation Z. But who exactly are they, and what sets them apart?

Meet Gen Alpha

Generation Alpha (Gen Alpha) consists of children born from 2010 to 2025. They are the offspring of Millennials and the first generation born entirely in the 21st century. Gen Alpha is expected to be the largest in history, with more than 2 billion people worldwide, and may outnumber Baby Boomers by next year.

They are also the most globally and racially diverse generation. Around the world, more than 2.8 million Gen Alpha are born every week, with the highest numbers in India, China, and Indonesia. In the U.S., there are over 51 million Gen Alphas. While just over half of Gen Z in the U.S. identify as non-Hispanic white, Gen Alpha will mark the first generation in which less than half of the population is white.

Our most tech-savvy generation yet

The Hyper-Digital Generation

For Generation Alpha, technology isn’t just prevalent; it’s omnipresent. The lines between offline and online life are blurred for these digital natives who have never known a world without smartphones, social media, or instant access to information.   

Augmented reality (AR), virtual reality (VR), and artificial intelligence (AI) are not cutting-edge innovations for Alphas; they are part of their daily lives.

Gen Alpha has never known a world without iPads. Nearly half of Gen Alphas own tablets. They have been exposed to tablets, mobile phones, and other electronic devices since a very young age.   

According to Razorfish, many young Gen Alphas between the ages of three and five already have tablets: 43% have one before age six. As they reach six and seven, they become exposed to more complex technologies, including video game consoles, earbuds, and smart TVs. By eight and nine, laptop and desktop computers are introduced, with their millennial parents giving them their first smartphone around nine.

Welcome to the “screen-age”

According to research firm Gitnux, children aged 8 to 12 spend nearly five hours per day on screens of various devices. Because they have access to many devices, Gen Alphas are used to focusing on multiple screens at once. This means they consume content in a very different way than previous generations.

Noah Mallin, chief strategy officer of media and social agency IMGN Media, provided a great example: “For Gen Alpha, it’s more like studying on Quizlet on your smartphone, while YouTube is on in the background on the family Roku — and you’re using the computer to hang out with friends in Minecraft.” This makes them highly effective multi-taskers and can result in shorter attention spans.

Content consumers and creators

YouTube is Gen Alpha’s favorite platform. In a Breno Bain survey of 7 to 14-year-olds, YouTube was seen as the coolest brand. It is also the favorite platform for consuming content, with 86% of Gen Alphas surveyed consuming content on YouTube. This is thanks to brands targeting this generation on the platform, and Gen Alpha influencers and content creators continually popping up on YouTube and TikTok.

Take Ryan Kaji, a Kidfluencer with nearly 37M followers on YouTube, Everleigh Soutas with nearly 4M followers on YouTube, EthanGamer and his 3.2M followers who watch him play Roblox and Minecraft, and Nastya with her whopping 114M followers.

Creative gamers

Like Gen Z, Gen Alphas are also big gamers. But where Gen Z likes gaming to escape or relax, Gen Alpha sees it as a creative outlet, a place to build their worlds, and a place to socialize. Games like Roblox and Minecraft are their gaming worlds of choice. That’s why brands like Walmart, Nike, Barbie, and the NBA have all found their way onto Gen Alpha-heavy platforms.

AI natives

While Gen Z is referred to as “digital natives,” Gen Alpha has earned the honor of being coined “AI natives.” Gen Alpha has grown up alongside AI innovations, from Alexa to Google Assistant, AI-based characters in video games, deepfake YouTube videos, and ChatGPT. They’re the most comfortable generation yet when collaborating and conversing with AI.

What’s important to Gen Alpha?

Education, creativity, and independence

For Gen Alpha, education is becoming more personalized and technology-driven than any previous generation. They value creativity and are likely to pursue learning paths that allow them to explore their imaginative sides. Gen Alpha knows how to quickly navigate the digital landscape to find solutions, explore new ways of individual expression, and acquire knowledge independently.

Environmental concerns

Growing up with climate change as an ever-present concern, Gen Alpha places great importance on sustainability. They are already aware of our planet’s environmental challenges and are poised to be more eco-conscious in their choices, even more so than Gen Z. One-third of Gen Alphas surveyed said they want to make a difference, help others, or help the planet when asked what they want to be when they grow up.

Diversity, inclusion, and authenticity

Living in a hyperconnected world, Gen Alpha is the most globally aware generation yet. Their interconnectedness offers them access to news, resources, and cultures that have the potential to shape their views as global citizens and how they advocate for causes that are most important to them.

Gen Alpha expects to see these values reflected in society because they were introduced to diversity and inclusion from an early age. They are growing up in a world where gender fluidity and racial equality are increasingly recognized, shaping a more accepting worldview. 92% of Gen Alpha respondents understand the power of authenticity. They value standing up for people, understanding people who are different, learning new things, and self-expression.

Brand loyalty

While Gen Z has expressed its anti-consumerism sentiments, distancing itself from overconsumption, Gen Alpha is more like its Millennial counterparts, exhibiting brand loyalty and obsession. Examples of that can be seen in their recent obsession with Stanley Quenchers and Sephora products.

Gen Alpha also has a big influence on their parents’ purchases, with Morning Consult reporting that by age 5, they are influencing household purchase decisions, with 85% of parents saying that their five- to nine-year-olds have explicitly requested products they’ve seen in stores, on TV, or online.

Gen Alpha is already showing its discerning taste and is looking for authenticity in brand marketing and relatable spokespeople. Brands like Claire’s are creating The Collab, a community platform targeted at Gen Alpha and Gen Z to connect with musicians, dancers, skateboarders, fashion influencers, and more. Crayola is following its massive YouTube success with Gen Alpha-specific content that resulted in a 40X increase in organic views by bringing it to other platforms such as TikTok and Pinterest.

Future job market

Gen Alpha will make up 11% of the adult workforce by 2030, and 65% of Gen Alphas will work in jobs that don’t exist today. Unlike Gen Z, Gen Alphas will enter a job market dominated by AI and automation. Adaptive skills and continuous learning will be essential for success in their careers.

This generation is ready to embrace these new skills and technologies, with 59% of Gen Alpha believing that AI, virtual reality, and smart assistants will be integral to their future jobs. They see technology as a way of engaging with the world and will bring a more global view to their jobs.

They have also watched their parents transition during Covid to a more flexible work set-up, making remote and hybrid work not a nice to have for Gen Alpha but an expectation.

This generation has the potential to be innovative and entrepreneurial trailblazers, adept at research, problem-solving, online collaboration, and a strong desire to make a difference.

Generation Alpha is set to leave a bold imprint on our cultural, technological, and environmental landscape. Their ingrained understanding of technology, alongside a strong sense of social responsibility, may well propel us toward a future that prior generations could scarcely have imagined.

Futurism & Technology Trends

Humans at capacity: Navigating the future with augmented intelligence

The plethora of economic, social, environmental, and political challenges, combined with a rapidly aging population, raises the question of “Are humans at capacity?”

How can people alone deal with all the problems being thrown at us and at the same time continue to innovate, advance, and produce without risking human wellness, empathy, and satisfaction?

While much has been made of what AI could take away from us, what if it was used to help us and augment our intelligence and capabilities? Working collaboratively, we could ask the right questions faster, speed up solutions to global problems, and give back valuable time. This would allow us to focus on what’s important, and be more human.

I like to challenge the prevailing narrative that AI is a looming threat, poised to replace and diminish human roles. Instead, another version of the future is one where AI acts as a collaborative partner, empowering humans to navigate complex issues more efficiently. By working in tandem with AI, humans could accelerate the pace of innovation, find solutions to global problems more rapidly, and increase the time we have to work on what’s important or spend more time doing the things we love. The aim is not to replace human ingenuity but to augment it, allowing individuals to focus on critical aspects such as empathy, wellness, and satisfaction.

At the heart of this vision lies the belief that collaborative efforts between humans and AI can lead to a more harmonious and productive future. By automating routine tasks and streamlining processes, AI could free up valuable time and mental resources for individuals to engage in more meaningful endeavors. A key aspect of this collaboration is the ability to ask the right questions faster — an essential skill in addressing complex issues.

Imagine a scenario where AI is a meaningful virtual assistant sorting through vast amounts of data to identify patterns and correlations. This can significantly expedite problem-solving, enabling humans to make informed decisions more quickly. With AI’s analytical prowess, humans can gain deeper insights into intricate problems, fostering a more nuanced understanding of global challenges. And that future is close. 50% of what we do at work in 2023 will be automated within 15 years.


Embracing AI as a collaborative partner can lead to accelerated innovation, too. Humans can dedicate more time to creative thinking, exploration, and experimentation by automating repetitive tasks. This shift in focus from mundane tasks to inventive endeavors has the potential to unlock new realms of possibility, driving progress across various fields. In a recent publication of a case study by the National Bureau of Economic Research, generative AI boosted workers’ productivity by 13.8 percent at a Fortune 500 company, increasing customer satisfaction while reducing employee turnover.


One of the key advantages of this collaborative approach is its potential impact on global problem-solving. As the world grapples with issues like climate change, resource depletion, and public health crises, the collective intelligence of humans and AI converges to devise effective and timely solutions. The speed at which these solutions can be generated becomes crucial in addressing the urgency of many global challenges.

This also applies to the global GDP. Breakthroughs in generative artificial intelligence have the potential to bring about sweeping changes to the global economy, according to Goldman Sachs Research. As tools using advances in natural language processing work their way into businesses and society, they could drive a 7% (or almost $7 trillion) increase in global GDP.


However, the ultimate goal is a more holistic human experience. With AI handling routine tasks, individuals can focus on cultivating empathy, strengthening social bonds, and pursuing personal fulfillment. The future includes a world where humans are liberated from repetitive, mundane work, enabling them to lead more enriching lives.

While this vision paints a promising picture of the future, it has its challenges and ethical considerations. There is a need for responsible AI development, ensuring that the collaboration between humans and machines adheres to ethical standards. Questions of privacy, bias, and accountability must be addressed to create a symbiotic relationship that benefits our future.

The concept of humans at capacity opens the door to a paradigm shift in our approach to technology. Rather than viewing AI as a threat, I invite you to explore the possibilities of collaborative intelligence.
 
By leveraging AI to augment human capabilities, we can address global challenges more effectively, accelerate innovation, and create a future where humanity thrives. It’s not about replacing humans; it’s about empowering them to be more human in the face of an ever-evolving world. As we navigate the complexities of the future, the fusion of human ingenuity and artificial intelligence may hold the key to a more resilient and compassionate world.

Blog Innovation

GenAI, much ado about nothing or a technology game changer?

In 1950 Alan Turing asked a simple question in his paper Computing Machinery and Intelligence, “Can machines think?” The last seven decades of computing, artificial intelligence (AI), and machine learning advancements have responded to that question with a resounding “Yes.”

From IBM’s Deep Blue program to Teslas, Roombas, Siris, Alexas, and now ChatGPT and Bard, the advancements in AI have lived up to and surpassed many of Turing’s early musings. Yet we find ourselves at a pivotal point, wondering if this advancement will fundamentally change how we work, learn, design, write, live, and communicate for better or worse.

Generative AI (GenAI), an AI system capable of generating images, text, audio, video, code, and other media in response to prompts, has turned up the volume on this line of questioning as it challenges what and who we believe can create new things, and how valid and unbiased are the things created.

To understand the challenges and opportunities GenAI offers, it is important to know how we’ve gotten here.

Technology advancements have led us here

GenAI has been enabled by significant advancements in AI technology over recent decades. The first was the development of deep learning, a technique for “learning” inspired by how the brain works via neural networks. At the same time, there were advancements in graphics processing units (GPUs) which allowed for complex tasks to be rapidly broken down into smaller subtasks and continuously performed in tandem. While initially applied to gaming, the calculations used by AI models are very parallel in nature, making them ideal for GPUs.

This combination of deep learning and GPUs ushered in a new AI development and adoption era. Deep learning allowed us to develop new AI models that, in many cases, could surpass human capabilities–image and speech recognition, self-driving cars, fraud detection, virtual assistants, and more. GPUs gave us the computational capacity and scale to create these AI models.

The deep learning architecture continued to advance, which in 2017 led to the invention of transformer-based models that give AI the ability to “remember” by tracking relationships in sequential data like the words in a sentence. Because transformers can “remember” what they’ve “seen,” they can build on this to create new content, not just recognize a face or detect spam. As such, transformers and GPUs have ushered in a new era of AI, the era of Creative AI or GenAI, which is poised to become the next platform shift after personal computing, mobile, and the cloud.

Boundless opportunities

It can be argued that in the same way, the internet brought down the marginal cost of content distribution to $0, GenAI could do the same for content creation. That’s why some estimates show the global GenAI market reaching more than $110 Billion by 2030. Couple that with user demand (ChatGPT reached 1 million users in just five days) and the fact that it’s one of the fastest-growing open-source projects, there is a strong case that GenAI could usher in a sea of disruptive change on par with the internet.

From email copy creation to bug testing, customer support, movie making, legal assistance, and invoice automation, the possibilities of GenAI are unprecedented.

Here are a few recent examples of the transformative nature of this technology:

  • Travel: Expedia developed a GenAI travel advisor enabling travelers to ask for recommendations on where to go, where to stay, what to do, and more. So, if you are planning your next family vacation to Maui or looking for tee times at St. Andrews, let GenAI do some of the work for you.
  • Shopping: Walmart expects GenAI will “be as big a shift as mobile, in terms of how our customers are going to expect to interact with us.” They have already started to use GenAI in their Text to Shop, allowing customers to add Walmart products to their cart by texting or speaking the names of the items they need as if talking to a human retail assistant.
  • Education: At the Khan Lab School in Silicon Valley, a GenAI tutor named Khanmigo helps students move towards finding the right answers themselves.
  • Sports Commentator: IBM partnered with The Masters to have a GenAI commentator provide detailed golf narration for more than 20,000 video clips over the course of this year’s tournament.

Who will lead the pack?

We are still in the early days of GenAI, so it’s still being determined who will be the driving force in bringing this technology mainstream and how. While some big tech players like Microsoft, Google, Adobe, and Amazon are already starting to stake their claim, other incumbents and startups are lurking in the wings.

There are a variety of questions about how the competitive landscape will play out, including whether it will be dominated by proprietary models or open source, whether it will foster a whole new set of “GenAI First” applications (think Uber for mobile) or just make today’s applications smarter, and the level of verticalization we might see (or not) across the entire value chain. These all factor into what the competitive landscape might look like.

And given the disruptive potential of the technology, it is also attracting a huge number of new startups that hope to beat out incumbents in tried-and-true ways:

  • New market disruption — Go after customer needs not served by incumbents.
  • Low-end disruption — Go after customer needs not attractive to incumbents.
  • 10x better products — Create products so good incumbents can’t compete.

So how does this apply to GenAI?

  • GenAI is different from AI until now. It is 10x better technology, meaning it will enable 10x better startups. We’ve already seen 10x better products from “GenAI First” startups like OpenAI and Jasper.
  • Incumbents and startups will battle it out at both the platform and application levels. Attracting the talent needed will be key.

Application startups will be susceptible to co-option by incumbents (e.g., via adding and bundling). They will need to quickly create defensive moats via time-to-market and network effects, focusing on customer needs not served by incumbents and through innovative business models not attractive to incumbents.

Growing pains

While GenAI offers obvious opportunities, it comes with its pitfalls and detractors. There is still much to be known about how AI is trained. OpenAI only says that GPT-4 was pre-trained using both publicly available data (think internet data) and data licensed from third-party providers. The amount of data and where it comes from matters, as there are already copyright challenges, and it will be hard to fully rely on GenAI or, worse yet, deal with misinformation.

Deepfakes abound, from Tom Cruise to the Pope to former U.S. President Barack Obama. A deepfake video can show a politician or celebrity saying anything and be very convincing, as seen in the deepfake video below.

Deepfake video example

There are also legal hurdles and regulations that will certainly have to be overcome. Just recently, Italy’s data protection authority ordered OpenAI to stop processing local data for its ChatGPT generative AI chatbot. It argued that the company breached the European Union’s General Data Protection Regulation (GDPR) regarding data access and protection of minors. Not to mention intellectual property and ethics concerns.

What does the future hold?

Just as we worked through the land minds of the early days of the internet, I expect we will do the same with GenAI. With the exponential increase in data coupled with compute performance, GenAI is likely on an exponential growth trajectory and will drive an accelerating pace of change in the world around us. As with any exponential change, humans could be better at predicting its future impact. Our brains aren’t used to thinking exponentially, and we tend to extrapolate linearly. As such, we consistently underestimate the impact of exponential technologies. The future will be on us before we know it, and we all need to prepare for it.

Companies need to proactively invest in understanding the technology and how it might impact their markets, customers, products, and operations. Maybe more importantly, how it could disrupt them and where it can be used to disrupt others.

As consumers, we should all invest time learning how to use it and understanding its limitations. It will soon become integral to nearly everything we do.

We shouldn’t be surprised or shocked by what comes next. GenAI will move quickly from the new kid on the block to an entirely new era of human-computer evolution. We will have AI doctors, AI lawyers, AI therapists, AI developers, AI artists and composers, AI actors, AI co-workers, and even AI friends. Some are even predicting this is a precursor to general artificial intelligence and digital lifeforms that will exist and evolve independently of humans, maybe even competing with us for the title of “dominant species” at some point in the future.

And, of course, legal and ethical pundits, governments, and the industry, in general, will need to collaborate closely to ensure the needed safeguards are in place.

Whatever happens, we should also remember that the future hasn’t happened yet, and we all get to create it.

Blog Futurism & Technology Trends Innovation

How technology is powering the future of the workforce

The pandemic has caused a shift in the way we work, with more people working from home than ever before. As we look to the future, it’s clear that technology will continue to transform how we work, both in and out of the office. Join us as we explore how technology has impacted the hybrid and remote workforce.

Increased productivity

Technology has played a crucial role in enhancing productivity while working from home. A Stanford University case study found that employees who worked from home for nine months were 13.5% more productive than their office counterparts. Another study by ConnectSolution found that 77% of remote workers say they’re more productive when working from home, with 30% doing more work in less time and 24% doing more work in the same period.

Technology has been instrumental in increasing productivity while working from home. With advancements in technology to revolutionize working from home, such as virtual and augmented reality, digital whiteboards, and advanced video conferencing tools, we can expect even more solutions to help remote teams work efficiently and effectively in the future.

HP is committed to helping the remote workforce by providing advanced technology solutions that enable seamless remote work. One example is our focus on providing home office tech for hybrid work success. With the rise of remote work due to the pandemic, HP has recognized the need for high-quality technology solutions to help workers transition between home and office environments. HP offers a range of products and services to support remote workers, including a powerful laptop like the HP Dragonfly Pro, the user-friendly HP 710 rechargeable wireless mouse, or an all-in-one printer like the HP ENVY 6000.

Video conferencing boom

Over the past three years, video conferencing has restructured how we work from home, enabling us to stay connected with our colleagues despite being physically distant. With the increased use of technologies like Zoom and Microsoft Teams, people can now conduct face-to-face meetings, collaborate on projects, and attend training sessions without being in the same room. Video conferencing has made remote work more manageable and reduced the isolation many remote workers face.

A study by HP Tech Ventures portfolio partner Owl Labs found that 71% of remote workers find it easier to present on a video call than in person and feel more connected to their team when they use video conferencing. By seeing each other’s faces and body language, employees can build stronger relationships and better understand each other’s perspectives, improving teamwork and productivity. Moreover, video conferencing has eliminated the need for long commutes and allows people to save time and focus on their work. Another study by Axios found that working from home saved workers around the world an average of 72 minutes in commute time every day in 2021 and 2022, leading to improved work-life balance and higher job satisfaction.

Streamlined communication and collaboration have been vital to keeping remote teams functioning smoothly. Technology has provided employees with a level of interaction never seen before. The influx of technology allows for effective employee engagement and entirely transforms communication norms. Video conferencing has become crucial in making remote work more manageable and connected. As more companies adopt remote work policies, video conferencing will continue to be vital for maintaining productivity, staying connected, and fostering teamwork.

HP acquired Poly last year, reinforcing our commitment to helping the remote workforce by providing advanced technology solutions that enable seamless remote work. We’re leveraging our combined strengths with Poly to create a unique, pro-grade experience for hybrid workers. According to a study by Lifesize, video conferencing leads to productivity for 94% of companies. As video conferencing is paramount for hybrid work, we are excited to see how HP will incorporate Poly into its software and PC offerings. The Poly Studio Room Kits for Microsoft Teams Rooms can now be paired with the Microsoft Teams-certified HP Mini Conferencing PC with Microsoft Teams Rooms to deliver a complete solution experience for meeting rooms of any size.

Ctrl + Alt + Secure

As more people work remotely, cybersecurity has become a significant concern. Cybercriminals are constantly looking for new ways to exploit vulnerabilities and gain access to sensitive information. Companies and employees must work together to fend off cyber threats. Between 2008 and 2021, the FBI recorded a 207% increase in cybercrime reports, with losses hitting almost $7 billion last year. HP Wolf Security’s Evolution of Cybersecurity report also details the rise of cybercrime and the importance of implementing advanced security measures.

As employees are often the last line of defense in an attempted cyber-attack, it is critical to equip them with the knowledge to recognize when such an attack occurs and what steps they should take to mitigate the threat. One of the most significant cybersecurity risks associated with remote work is using unsecured networks. According to the Norton Cyber Security Insights Report, 49% of people in the U.S. never use a virtual private network (VPN) when they connect to public Wi-Fi. To protect against this risk, remote workers should use a VPN to encrypt their data and prevent it from being intercepted. To minimize the risk of a data breach, remote workers should ensure that their devices are equipped with up-to-date antivirus software and that all software and operating systems are regularly patched and updated.

Overall, cybersecurity is critical when working from home. Remote workers should be aware of the risks associated with remote work and take appropriate measures to protect their devices and data. By using secure networks, regularly updating software, and utilizing strong passwords, remote workers can help minimize the risk of a cyberattack and ensure that sensitive data remains safe and secure.

Technology is transforming how we work from home, with increased productivity, improved collaboration, and advanced cybersecurity measures. As we continue to adapt to a new way of working, it’s clear that technology will play a vital role in ensuring that remote workers can work effectively and securely.

Source: HP
Blog Futurism & Technology Trends Innovation

6 gaming companies to watch this year

Gaming continues to be a hot topic this year as startups innovate for the world’s 3 billion gamers. From haptic clothing that lets you feel your games to technology that adds smell to your virtual reality experiences, here are the top gaming startups to watch this year:

Mobalytics

How they’re changing the game

Mobalytics, (we’re biased; it is an HP Tech Ventures portfolio company) is an AI-powered personal gaming assistant that helps gamers conquer their favorite games. As the first personal performance analytics for competitive gamers, the platform analyzes players’ performance over many sessions and, helps them define their weaknesses and strengths, and provides personalized advice on improving their aim, strategy, teamwork, etc.

Why we’re watching

We admire Mobalytics’ bold vision to help all gamers reach their full potential, and their founder and CEO, Bogdan Suchyk, embodies that spirit by leading as though nothing is impossible.

Avalon

How they’re changing the game

Avalon is revolutionizing how games and virtual experiences are built. Founded by pioneers and leaders from games including EverQuest, Call of Duty, Diablo, God of War, Assassin’s Creed, and Elden Ring, Avalon is building a new interoperable universe.

Why we’re watching

With a comprehensive and extensive background in games, Avalon solves problems that will face creators and designers in the near future and is building the tools and framework that will allow them to do so.

Parsec

How they’re changing the game

Parsec, an HP Tech Ventures that exited to Unity, has a proprietary desktop capturing application perfect for any graphically intense applications in game development, broadcast, media and entertainment, architecture, engineering, and construction.

Why we’re watching

Optimized for low latency, high framerate, and security, Parsec enables gamers to stream video game footage through an Internet connection. It allows users to run a game on one computer but play it remotely through another device, which has proven a winning formula for professionals and gamers with high-end compute needs.

Tangle

How they’re changing the game

Tangle is a virtual space for teams to connect and collaborate. A central hub for remote communications, Tangle enables customers to grow a thriving remote work culture that teams love.

Why we’re watching

Where gaming and hybrid work meet, Tangle offers avatars and other fun features to make remote work a unique and enjoyable experience. Users can project their personality yet still protect their privacy while also communicating to colleagues their openness to collaborate vs. the need to focus. Sort of like closing or opening that office when people had private offices with a lot more useful features and gradations.

Runway

How they’re changing the game

Runway’s mission is to make content creation accessible to all. They’re taking recent advancements in computer graphics and machine learning to push the boundaries of creativity and lower the barriers to content creation.

Why we’re watching

Runway offers a broad toolset for art generation and supplements another long-time favorite or ours, user-generated content. The platform is forming the next generation of generative AI tools as it embodies a spectrum of tools, e.g., text input of course, but easy-to-use editing, personalized data set training…

Scenario

How they’re changing the game

Scenario enables artists and game developers to create their own image generators trained on the specific style of their games. Starting with specific training data should enable creators to rapidly iterate and go much faster than trying to develop everything from scratch themselves.

Why we’re watching

Regardless of the level of technical expertise, game developers can create custom generators capable of producing entirely new game assets consistent with a given style.

We’re looking forward to seeing the innovations these gaming and eSports startups deliver this year.

Blog Futurism & Technology Trends Innovation

Augmented Reality: The gateway to the future

Several exciting technologies are at the center of discussions about the future, from virtual reality (VR) and the metaverse to 5G and artificial intelligence (AI). While these emerging technologies are expected to disrupt our daily lives eventually, most of them must still overcome significant obstacles before mass adoption is plausible. However, augmented reality (AR) could bridge the gap between the present and the future due to its increased accessibility and interactivity.

First, what is AR?

AR is the integration of virtual objects into the real world. In an AR experience, users can interact with virtual features that are overlaid in the real world, in real-time. These virtual items are accurately rendered within the real physical environment to create a believable experience for users. While VR creates an entirely simulated world, AR alters the perception of the real world with its added elements, which can include visual, haptic, auditory, and olfactory components.

The current state of AR

AR is far from perfect and still has many issues to iron out, but its growth is possible alongside its adoption. AR does not necessarily require more than a smartphone to function. This differentiates it from technologies like VR that require specific gear and virtual environments, which limits adoption until its framework is fully resolved. VR headsets can be somewhat uncomfortable and can cause eyestrain and motion sickness. While developers are addressing those concerns, there is also the issue of true immersion. One of the main benefits of VR over AR is its promise of total immersion into virtual worlds and scenarios. Technologies that would support that capability exist, such as haptics and omnidirectional treadmills, but they are still a growing sector and difficult to afford for the average consumer. An ever-improving AR app on your smartphone is far easier to adopt than expensive VR gear that takes you to limited virtual experiences and currently incomplete worlds. By introducing AR to consumers on devices they already own, it could become easier to encourage them to adopt fully fleshed-out AR and VR technologies down the line.

AR is currently used in applications like mobile, retail, healthcare, and education. Mobile applications include popular games, like PokemonGOAmon, and Angry Birds AR; visualizer apps that allow you to place furniture or change the color of your home’s walls, like DecorateAR and Paint Tester; and social media apps like Snapchat and TikTok. Retail AR saw significant growth during the COVID-19 lockdown. Many brands embraced different virtual try-on technologies, from IKEA Studio to ASOS’ “See My Fit” to Kohl’s virtual closet on Snapchat. AR in healthcare is currently focused on medical imaging technologies that improve surgical planning and outcomes, such as HP Tech Ventures’ partner Surgical Theater, which uses AR, VR, and 3D technologies to provide a precise visualization platform for surgeons and medical students. For non-medical education, AR apps like Elements 4D and JigSpace help students learn important concepts through immersive visualization.

The future of AR

In the future, AR applications will see both improvement and innovation. The AR market is expected to grow at an impressive compound annual growth rate of 40+% from 2022 to 2030. Already existing technologies, like the above apps, will improve, expand, and become easier to use and access. New and emerging technologies, like AR glasses, smart lenses, holograms, and the metaverse, will enable AR’s further expansion and adoption. AR glasses and smart lenses are already in progress, with companies like Apple and Nreal working to create comfortable and fully functional AR glasses. HP Tech Ventures’ portfolio company Mojo Vision is also working on smart contact lenses and recently reached an incredible milestone with the first-ever on-eye demonstration of a feature-complete AR smart contact lens.

Holograms, powered by AR goggles, glasses, or contact lenses, are another potential technology innovators are beginning to explore. As our world embraces hybrid and remote work, hologram meetings could become the new norm. 3D holographic displays could also become another feature of the future of work. And in our personal lives, board games of the near future could see a holographic boost, with companies like Tilt Five creating holographic AR versions of popular games like Settlers of Catan.

Finally, AR technologies will play a significant role in adopting the metaverse. While many envision the metaverse as a fully immersive experience enabled by VR headsets, there is a growing belief that AR will be a more palatable gateway, augmenting our existing world rather than replacing it with a virtual one. Perhaps more likely is the existence of two metaverses: one enabled by AR and the other by VR, with possible entry points between them.

The importance of AR boils down to one essential factor: accessibility. Incredible strides have been — and will continue to be made — with several emerging technologies, however mass adoption cannot occur if the average consumer can’t access them. Allowing consumers to interact with the metaverse and related technologies through devices they own will shorten the adoption time and onboarding process for future devices. This makes AR the perfect gateway to VR, the metaverse, and many future technologies.

Blog Innovation

How weak signals can help you stay ahead of the next wave of innovation

A crucial ingredient for any successful business is understanding the trends shaping the world around us and that point to future opportunities.

If you miss these shifts, you risk being disrupted and, worse, going out of business. But if you can catch these potential trends early and capitalize on them, they instead mean growth and opportunity.

Catching these subtle changes early isn’t easy, however. All world-changing shifts don’t just magically appear, they start as weak signals, and you must look for them. A weak signal is very early evidence of a potential future mainstream trend. Given the very early nature of these signals, they may or may not actually become a trend. But identifying and monitoring weak signals over time is integral to getting in on new trends early. Sometimes this can be the difference between catching a new wave and leading this change or getting left behind.

As futurists, we want to be the disrupters, not those being disrupted. To do that, we need to constantly observe society and the world around us to find these new trends and weak signals.

Here are eight weak signals that our team is watching for future impact.

Eco-consumerism

Consumers are becoming more aware of how their consumption contributes to climate change, and this is changing their buying behaviors accordingly. As consumers become more eco-friendly, they’re putting pressure on brands to do the same by repurposing waste, using biodegradable materials, and prioritizing renewable resources. Companies that don’t embrace sustainability or give back to the planet in some way risk losing the support of consumers. With 77% of consumers concerned about the environmental impact of the products they buy, that’s a large demographic to risk losing.

Here’s a look at eco-consumerism at play:

  • These bio-concrete tiles are made with Japanese knotweed and American signal crayfish, two invasive species in the UK that would otherwise be considered waste. They also reduce carbon emissions caused by traditionally made concrete.
  • These running shoes from Zen Running Club are made entirely from plant-based materials, resulting in a fully biodegradable shoe.
  • Molded fiber, an eco-friendly packaging alternative, is gaining momentum. Once a time-consuming process, recent innovations like HP’s Molded Fiber Advanced Tooling Solution are accelerating the adoption of more sustainable packaging.

Rise of reality

While we are still living highly digital lives, and there is significant hype surrounding a potentially virtual future in the metaverse, there is also a growing need for a return to reality. After the lockdown portion of the pandemic, many of us are ready to return to physical spaces, travel, and in-person entertainment to escape Zoom fatigue and tech burnout. As more people crave unplugging over new online experiences, it will be critical for new technologies to enhance our physical experiences and interactions. Even further, tech companies are responsible for improving their products to battle burnout and enhance user experience.

Here’s a look at the rise of reality at play:

  • AiFi, an HP Tech Ventures portfolio company, offers AI-powered autonomous retail solutions, making shopping a seamless experience for consumers and retailers.
  • To address tech fatigue, many tech companies could provide time-limit features or recommend breaks to users. Other companies are getting even more creative, like these hologram startups aiming to make remote meetings feel less impersonal.
  • Location-based VR experiences, powered by technologies like HP’s VR backpack, allow users to blend the virtual with reality.

Distributed enterprise

In a recent HP Wolf Security report, 46% of office workers admitted using their work devices for personal tasks, and 69% claimed to have used their personal devices for work activities. This overlap between work and personal devices has been exacerbated by the increase in remote work, which has further blurred the line between consumer and enterprise. Enterprise products and services are being increasingly distributed across smaller home offices rather than large company headquarters. This has significant implications for cybersecurity and maintenance and could contribute to feature changes.

Here’s a look at distributed enterprise at play:

  • With the era of hybrid work upon us, there is a growing need for devices connecting home and corporate offices. Solutions like HP Presence provide powerful collaboration tools to reinvent how people connect.
  • Employees and companies can better protect their data from cybercriminals by embracing decentralized cybersecurity. Approaches like zero trust security are gaining popularity, with 78% of firms planning to adopt zero trust in 2022.
  • Remote maintenance is not entirely new, but it’s increasingly essential as remote work grows. Advanced remote management technologies, like NVIDIA’s Fleet Command, are working to optimize processes for global IT professionals.

Omniscient health

As people continue to be hyper-conscious of their health, there has been significant growth in health-related technologies ranging from wearable devices to AI-powered diagnostics. Wearables like fitness trackers have become smarter and more powerful, so users are gaining greater insight into their health. Health providers can use this new data, paired with the power of AI, to aid in their care. Microfluidics could also enable faster, less invasive, and more accurate diagnostics. As monitoring our health becomes part of our daily routine, chronic issues could be caught sooner, leading to more proactive care.

Here’s a look at omniscient health at play:

  • Using data from continuous wearable sensors, physiQ generates personalized and actionable insights for patients and their healthcare providers.
  • For people with chronic illnesses, health monitoring tools are essential. Fortunately, many startups are working to create more straightforward and less invasive health monitoring methods, such as BOYDSense, which developed a breath-based glucose level monitor for those with diabetes.
  • Using microfluidics, researchers at Northwestern developed a sticker that absorbs and uses sweat to accurately diagnose cystic fibrosis in newborns. Another research team from the University of Minnesota has also created a new microfluidic chip that could provide point-of-care diagnostics.

Internet of energy

At our current rate, global energy consumption is set to see a 50% increase between 2020 and 2050. With the growing volume of data, demand for clean energy, and increasing adoption of emerging technologies, a new energy system may be critical. Antiquated energy infrastructure, like electrical grids, cannot keep up with technology advancements and energy demands. The Internet of Energy may be the best solution, as it can reduce inefficiencies, limit waste, and maximize the potential of existing infrastructures. It could also lead to the adoption of smart grid technology, which would hugely benefit users and energy consumption.

Here’s a look at the internet of energy at play:

  • Smart panels from startups like Span balance home electricity use to avoid overloading utility grids.
  • Packetized Energy, recently acquired by EnergyHub, is a software platform aggregating energy devices such as water heaters, HVAC systems, electric vehicle chargers, solar inverters, and distributed batteries into dispatchable and flexible grid resources.
  • General Electric (GE) launched a startup, Current, which pairs LEDs and solar panels with software. This allows the system to gather data to apply insights to corporate operations to increase lighting and productivity savings.

Geospatial AI

The increasing number of satellites and improved image quality provides a plethora of data that, combined with supercomputing, allows Geospatial AI (GEOAI) to extract and impart impactful insights. This integration of geospatial studies and AI helps machine learning mimic human spatial reasoning and dynamics to better understand environmental and geographical impacts. This could lead to hyper-local and instantaneous weather forecasting, real-time wildfire detection, and other capabilities that could make environmental conservation and planning more seamless.

Here’s a look at GEOAI at play:

  • Google’s Machine Learning for Precipitation Nowcasting from Radar Images performs weather forecasting using real-time data instead of hours-old data.
  • The city of Boston will use data from satellites in the TreeTect pilot to improve tree equity and anticipate tree maintenance tasks.
  • Scientists from Stanford University developed a deep-learning model that maps fuel moisture levels across 12 of the US’ Western states, making it easier to predict where wildfires are likely to ignite and spread.

Transportation transformation

Growing concern for pollution and congestion is leading to disruptive innovation in transportation technology, policy, and infrastructure, which will radically change how we transport people and things in the future. Crowded freeways, slow delivery times, and an urgency to counteract climate change all demand revolutionary change in the transportation industry.

Urban transportation is central to the effort to slow climate change, with plenty of opportunities for growth and innovation. Home to more than half the world’s population, cities account for more than two-thirds of global carbon dioxide emissions. Transportation is often the most prominent and fastest-growing source of emissions and is the U.S.’ second-largest source of greenhouse gas emissions.

Here’s a look at transportation transformation at play:

  • Though not quite a reality yet, the idea of a hyperloop has long captivated society, with companies like Virgin and The Boring Company working towards its creation. The technology exists to create the ultra-fast transportation concept, but there are still significant hurdles to overcome.
  • TuSimple has created autonomous trucks, which promise improved safety, efficiency, and sustainability. Its trucks allegedly shaved 10 hours off a 24-hour run.
  • Florence has implemented smart trams, which could shape future transportation for other European cities.

3D-printed electronics

Advances in 3D printing technology that allow for voxel-level specification of materials, combined with improvements in metal substrates, will enable electronic components to be printed at the same time as durable parts, rather than being added as a separate assembly step after printing. These capabilities could allow electronic devices to be 3D-printed on demand as all-in-one elements, with no assembly required. This would minimize production costs and time and create an opportunity to reduce the size and weight of electronics.

Here’s a look at 3D-printed electronics at play:

  • Japanese CAD and 3D printing company SOLIZE uses HP 3D printers to make out-of-production spare parts for NISMO, the motorsport division of Nissan
  • Optomec’s Aerosol Jet printing technology enables 3D-printed electronics using aerodynamic focusing.
  • Nano Dimension’s Dragonfly IV 3D printer can generate entire circuits in one step.
  • Researchers at the University of Florida have developed a method of printing copper on fabric, a milestone for wearable electronics.

Considering the state of our world, futuristic thinking is a necessary skill we all need to learn and practice. With the constant and rapid pace of change, everyone should be honing their futurist skills. And thinking like a futurist isn’t reserved for a select group of people. It is a fundamental skill set that anyone can learn.

This is not something all of us do naturally, though. Only a small percent of the population thinks and plans for the future. In fact, only 35% of Americans regularly think about their five-year future. Those who aren’t thinking of their futures are disadvantaged over those who do. If we want to stay one step ahead in our fast-paced world, and if we’re going to move forward and create the future we want, we must adopt long-term, futuristic thinking.

To help you get started, here are three essential practices that I have found very useful in my career as a futurist:

  1. Monitor shifts — Pay attention and understand what’s happening in the world around you. Notice the small changes that create new needs. Keep an eye on these weak signals and any others that appear.
  2. Visualize future outcomes — Start with your vision for the future and work backward from there, not the other way around. What was the catalyst for your vision of the future?
  3. Adopt an innovative mindset — Have a “can do” attitude and be unstoppable. Embrace everything as a learning opportunity, even failure.

The more you think like a futurist, the better you can create the future you want.

Which of these weak signals are you interested in? Any others you are monitoring? Share your thoughts with me in the comments.

Blog Futurism & Technology Trends Innovation

E3 Reckoning: Equality, Equity, and Environment

The COVID-19 pandemic shined an unflattering light on the need for further advancements in equality and equity, as well as growing concerns for sustainability post-pandemic. As our team began to study the cause and effect of these dire circumstances, we noticed three key trends and opportunities that will impact all of our futures.

1. From digital divide to digital parity

Nearly half of the world’s population remains unconnected to the Internet and locked out of opportunity. Inequality in access to the Internet and communication services, known as the digital divide, affects 52% of women and 42% of men worldwide. That gap becomes even more pronounced in rural regions of the world or here in the U.S. in urban locations that lack affordable and reliable access to broadband Internet. In Africa, only 39.3% of its inhabitants have Internet access, compared to 87.2% of Europeans and 94.6% of Americans.

COVID-19 further highlighted this issue when it pushed us all to work and study from home. Take education, for example. Pre-COVID, roughly 260M children were not in school, which soared to 460M. However, according to the United Nations, almost half of the earth’s inhabitants — some 3.6 billion people — did not even have access to the Internet at the end of 2019. It is nearly impossible to work or study from home without access to the Internet.

There’s also a cost to digital equity. The U.S. alone loses more than $130 million a day in economic activity when people aren’t online.

Closing the digital divide will take trillions of dollars, and no one company can solve it alone. Yet digital equity is indispensable for exercising fundamental human rights, including access to education, healthcare, and economic opportunity.

The HP Refresh Program aims to empower communities by providing schools with the resources to equip every student with the tech they need. HP software helps organizers restore previously used PCs, providing a workaround that avoids dipping into already-strained school district budgets. Plus, this helps to reduce tech waste by keeping devices in good condition and in use.

Microsoft also recently expanded their Airband Initiative, connecting rural areas to eight cities: Atlanta, Cleveland, Detroit, Los Angeles, Milwaukee, New York City, El Paso, and Memphis. The Airband program provides affordable internet access and computers. Microsoft also intends to make devices more affordable by providing free and low-cost refurbished computers and tablets to communities of color. Microsoft is partnering with companies like PCs for PeopleHuman-I-T, and PlanITROI, whose Digital Dreams Project provides refurbished devices to K-12 students in need.

HP has also set very aggressive goals to help bridge the divide by 2025:

  • Enabling better learning outcomes for 100 million people by 2025, since the beginning of 2015
  • Contributing 1.5 million employee volunteering hours by 2025
  • Contributing $100 million in HP Foundation and employee community giving by 2025

2. From business capital to human capital

According to the Credit Suisse Global Wealth Report, the world’s richest 1 percent, those with more than $1 million, own 43.4% of the world’s wealth. That disparity only grows greater when you look at it by class and race.

According to a McKinsey study, Black workers make approximately 30% less than their white co-workers. At the same time, Latinx Americans make just 73 cents for every dollar earned by white Americans.

At HP, we believe leveling the playing field is critical. We believe in creating a culture of inclusion, equality, and empowerment for our employees. We also believe in creating a platform for human rights that extends beyond HP, where we will strive to drive policy changes that fight racism, advocate for human rights, and advance social justice across the globe.

Diversity and inclusion are fundamental drivers of innovation and creativity. HP was built on the values of diversity and inclusion, fairness, and equality. We embed diversity, equity, and inclusion into everything we do. HP’s Board of Directors is one of the most diverse of any U.S. technology company. We encourage our suppliers and business partners to commit to diversity, equity, and inclusion goals and invest in programs and partnerships that build the pipeline for diverse talent. We are committed to creating inclusive technology that affirms human dignity, promotes independence, and unleashes creativity.

Our 2025 goals include:

  • Double the number of Black and African American HP executives (VP level and above) in the U.S. by 2025
  • Developing skills and improving the well-being of 500,000 factory workers by 2025
  • Doubling factory participation in our supply chain sustainability programs by 2025, compared to 2015

One of those programs helping us achieve these goals is HP LIFE, a free, skill-training program for entrepreneurs, business owners & lifelong learners. HP LIFE is intentionally accessible offline — given the current digital divide. Since 2012, more than 1 million people have taken courses.

3. From resource consumer to environmental steward

Corporations across the globe are stepping up and making more meaningful goals to battle climate change. Climate impact on business and supply chain and growing demand from customers to buy from and work with companies that better align with their values drive these efforts.

Nielsen studies show that 66% of consumers would spend more for a product if it came from a sustainable brand, and 81% of global consumers feel strongly that companies should help improve the environment.

At HP, we have long been proponents of climate action. Our mission is to drive toward a net-zero carbon, fully regenerative economy while engineering the industry’s most sustainable portfolio of products and solutions. In April 2021, we set new goals that outline our comprehensive plans to combat climate change, focused on carbon emissions, circularity, and forests. We are also working to address the fiber of non-HP paper used in HP printing products and services through initiatives like the HP Sustainable Forests Collaborative and are restoring, protecting, and improving the management of over 200,000 acres of forest in Brazil and China. Being an environmental steward is not only good business but also smart and impactful business.

Our broad goals include:

  • Using 30% post-consumer recycled content plastic across HP’s personal systems and print product portfolio by 2025.
  • Eliminating 75% of single-use plastic packaging by 2025, compared to 2018
  • Recycling 1.2 million tonnes of hardware and supplies by 2025
  • Achieving zero deforestation associated with HP brand paper and paper-based product packaging
  • Using 100% renewable electricity in our operations by 2025

We have an opportunity as technologists, entrepreneurs, and global leaders to drive the change needed to create a more balanced, equitable, and sustainable future. What steps will you take this year?

Blog Futurism & Technology Trends

3 technologies impacting our lives during COVID-19

Appreciating technology’s progress amidst the COVID-19 pandemic

There is no doubt that this global pandemic is putting a massive strain on healthcare systems, businesses, economies, and governments all over the world. The world’s economy is expected to diminish by 3% this year. 36.5 million Americans have applied for unemployment since mid-March, nearing levels not seen since the Great Depression. At the time of publishing, over 8 million people have been infected, and 436,322 have lost their lives. In response, the global population is collectively adjusting to a new way of living as the COVID-19 situation progresses. Amidst the extreme stress and uncertainty that we are all facing, it’s important to take a moment to appreciate some of the technologies that are helping us cope during this difficult time.

Connective technologies like video conferencing, social media, gaming, and more are quickly becoming essentials as we are less able to collaborate, socialize, and interact physically. Working from home, something that would have been practically impossible for many people less than two decades ago, is now supported by these technologies, allowing people to connect via video conferencing apps like Zoom, Microsoft Teams, Cisco WebEx etc. Zoom, one of the most popular video conferencing apps of this time, saw a staggering increase in meeting participants, up from 10 million in December to 300 million in April.

Virtual events and educators are utilizing video conferencing as well, in an attempt to continue life as normally as possible. Similar apps like HouseParty and FaceTime are helping friends and families stay connected from afar. Some have noted this reconnection to be ironic in the age of social distancing, as it’s prompting many friends, families, and neighbors to rekindle and deepen their relationships.

Mobile applications and delivery services are enabling people throughout the world to support their favorite local restaurants and vendors by ordering delivery while things remain closed. Throughout the world, apps like Postmates and DoorDash are allowing restaurants to continue business through deliveries, with options to have deliveries left at the door in order to limit person-to-person contact. Some delivery services, like Zomato, are waiving restaurant fees in an effort to bolster the now-struggling industry. In Uganda, the Market Garden app is now connecting women vendors to customers seeking fresh fruits and vegetables that they would normally find in the bustling markets of Kampala but are missing while social distancing rules are in place. In the U.S., 49% of consumers turned to online grocery delivery because of the coronavirus, a practice that may continue even after stay-at-home orders are lifted. Even drones are getting involved in deliveries, with startups like Manna Aero using drones to deliver much-needed medicine to vulnerable people on lock-down.

Social media and entertainment platforms like Instagram, TikTok, and Quibi are providing a welcome distraction from the many stressors of day-to-day life under quarantine. Over 80% of U.S. and UK consumers admit to consuming more content during the lock-down, especially online videos and broadcast TV. In response, Netflix released a way to watch TV shows and movies simultaneously with your friends, virtually. Video games have always been a great way to connect and play with others, and now more people are embracing them. According to Verizon, gaming data usage increased by 75% in mid-March, and several streaming gaming services experienced server issues, likely due to a significant increase of inactive users. Among the affected were Blizzard Activision and Riot Games.

Thanks to these existing technologies, people all over the world are finding ways to stay entertained and sustained during this difficult time, and 9 out of 10 surveyed Americans claim to have a better appreciation for technology due to how it has impacted their lives during this crisis.

How have emerging technologies affected the world’s response to COVID-19?

Artificial intelligence

While artificial intelligence (AI) is still in a relatively nascent stage, researchers have been using it to track the coronavirus and predict potential spread. In the very early days of the virus, Toronto-startup BlueDot’s AI platform spotted a heightened amount of “unusual pneumonia” cases occurring in Wuhan, China. Kamran Khan, BlueDot’s founder and CEO, served as an epidemiologist and physician during the 2003 SARS outbreak, which inspired him to develop a technology that could cull through massive amounts of data in order to detect potentially dangerous diseases. In the past, AI has also successfully predicted the outcomes of the 2016 Zika virus and the 2014 Ebola outbreak. AI machines, like the CS-1 computer from startup Cerebras Systems, are being used to speed up the discovery of a potential vaccine for the coronavirus. Originally intended for cancer research, the CS-1 computer is hard at work at Argonne National Library, running learning models with the intention of finding compounds that may be effective against the virus.

Robots

In Singapore, semi-autonomous robots are being utilized to disinfect large public surfaces, such as outdoor seating. One robot, called the eXtreme Disinfection robot (or XDBot), was created in only six weeks by a team at Nanyang Technological University (NTU). In China, robots are helping out in several ways, from taking temperatures to sanitizing surfaces to producing and delivering food. To limit the amount of contact between healthcare workers and COVID-19 patients, robots are also serving as portable telehealth operators. One such example is Boston Dynamics’ Spot, a dog-like robot with a tablet attached for video conferencing purposes. Boston Dynamics also says that they are working on upgrading Spot with technology that would allow the robot to test for fevers and monitor respiratory rates.

3D printing

The 3D printing community has been incredibly active in finding ways to contribute during this difficult time. Many in the industry have been producing essential gear and helpful devices for healthcare workers, including HP. HP’s 3D research and development centers located in San Diego, Corvallis, Vancouver, Washington, and Barcelona are actively creating mask adjusters, face shields, and hands-free door openers, as well as testing potential new devices that may help patients. HP has made these designs public and available to any who are able to 3D print and contribute to the cause.

We are not alone in our efforts. Digital manufacturing companies from all over the world are coming together to create necessary supplies, such as test swabs. Lamborghini is using HP Multi-Jet Fusion technology to make lung simulators used to test ventilators used by coronavirus patients. Individual 3D-printing enthusiasts are also working tirelessly to give back to healthcare workers, using smaller, at-home 3D printers to craft personal protective equipment and other helpful gear.

During this time of uncertainty and overwhelm, it is perhaps comforting to appreciate how far technology has come. Existing technologies are enabling people to cope in a variety of ways during isolation, and emerging technologies are proving themselves to be essential to the future of our world. While the current pandemic has brought us great challenges, we are better prepared today than we have ever been in history, and perhaps our continued progress will enable humanity to survive future challenges with more confidence and awareness.

Blog Futurism & Technology Trends