Preparing for Gen Z as a Futurist

As a futurist, my job is to anticipate change and stay on top of current trends. There’s a new generation entering the workforce – Generation Z. Following Millennials, this generation includes those born between 1995 and 2010. While being defined as the most ethnically-diverse and largest generation in American history, Gen Z also grew up surrounded by technology, also making them the most tech-savvy generation.

I’ve previously provided some thoughts on thinking like a futurist and today, we’re diving deeper into the role Gen Z plays in the future. Here are my tips for how to collaborate with Gen Z:

1. Put yourself in their shoes

It’s important to acknowledge the obvious differences that divide each generation. For example, Gen Z grew up in a post-9/11 world with new technology and completely different childhood experiences than those of previous generations. With technology constantly at their fingertips, this generation of “digital natives” have had nearly lifelong access to boundless amounts of information at the drop of a hat. In fact, 97% of Gen Z have smart phones and spend more than 4 hours a day online.

And because they’ve never spent a day offline, they are acutely aware of the issues and challenges happening in the world around them. As a result, they are 54% more likely to say they want to have an impact on the world as compared to millennials. Also noteworthy is their attitude towards work and employers; almost half consider what the company does to make the world a better place as important as the salary.

By becoming familiar with Gen Z, and by understanding the different era and experiences they’ve grown up with, you’ll gain a better understanding of how to effectively collaborate with them. Whether it’s through asking questions, doing research, or understanding current trends, you won’t fully see eye-to-eye with this generation until you put yourself in their shoes.

2. Pay attention to what’s important

In the next decade, Gen Z is expected to cause an influx of roughly 60 million job seekers, effectively transforming the workplace. Concerning their careers, Gen Z-ers are very driven and competitive. Nothing motivates them more than achieving success and being rewarded for their good efforts. They value skill development and appreciate feedback, as they are always hoping to improve their performance. A controversial topic amongst Gen Z is the debate over work-life balance. It can be argued that this generation struggles the most with this – 24% say they feel guilty for taking time off work. On the other hand, 39% view work-life balance as a top priority when choosing an employer. Knowing these statistics as an employer can help foster a healthy work environment for future employees.

When choosing where to work, Gen Z will base their decision on the company’s values. This generation’s passion for sustainability, diversity, and inclusion reflects in their expectations for their future employers. Studies show that 77% of Gen Z believes a company’s level of diversity affects their decision to work there.

3. Stay up to date on trends

As any futurist knows, one of the most important ways to prepare for the future is to stay up to date with the latest trends. This applies to Gen Z trends as well. The more informed you are, the more prepared you will be to work with this generation.

Here are some resources for futurists to better understand Gen Z:

  1. After the Millennials
  2. Gen Guru
  3. Gen Z Insights
  4. Generational Differences in the Workplace Infographic
  5. Looking Ahead to Generation Z

We can all benefit from learning from one another. As this new generation enters the workforce, preparing through a lens like this will allow us to better understand and support them in their journey as they embark on this new chapter.

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How I manage my to-do list with email: Part 1

Automate email management so you have time for more meaningful tasks

Who doesn’t want to be more productive? When the end of your day rolls around, are you looking at your to-do list wishing you could cross off more items? In my experience, I’ve discovered the most productive people do things differently. They use their time more efficiently and often achieve better results.

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How AI is transforming healthcare

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Artificial intelligence (AI) will make a direct and immense impact on the healthcare field. Technology has already improved diagnostic accuracy, drug delivery, and patients’ medical records, and AI will only add to those breakthroughs. AI can mine medical records, design personalized treatment plans, handle administrative tasks to free up medical providers’ time for more meaningful tasks, and assist with medication management.

AI has already made headway in medicine, helping to do everything from processing x-ray images and detecting cancer to assisting doctors in diagnosing and treating patients. In fact, the global AI healthcare market is expected to reach $22,790 million by 2023.

And the general public is on board. According to a recent survey, 47% of people were comfortable with AI assisting doctors in the operating room. More than half of respondents over age 40 were willing to go under the knife with the help of technology, compared with only 40% under age 40. Additionally, six in ten participants (61%) were comfortable with their doctor using data from wearable devices, such as an Apple Watch or Fitbit, to assess their lifestyle and make recommendations based on that data.

So what healthcare areas will AI have an impact on in the next five to ten years?

Mining medical records

In our current age of big data, patient data is valuable. Often times, patients’ files are unorganized and mining their records to extract necessary medical insights can be a great challenge.

David Lindsay, founder of Philadelphia-based start-up, Oncora Medical, realized this struggle in radiation therapy. He and his team built a data analytics platform that helps doctors design sound radiation treatment plans for patients, personalizing each one based on their specific characteristics and medical history.

Virtual healthcare providers

AI is being used to detect emotional health issues as well. x2 developed a mental health chatbot, Tess, that delivers on-demand, psychological support. Tess coaches you through tough times to build resilience, by having text message conversations — in the same way a therapist would. The coping strategies Tess delivers are based on the emotions and concerns you express in your conversations.

Beyond Verbal is another example of a company utilizing AI to track emotional well-being. The emotions analytics company, developed a vocal biomarker to potentially help patients and their providers recognize patterns and better understand their healthcare needs.

Sensly boosts, Molly, a virtual health care assistant which dynamically generates speech, receives images and videos, and offers complete remote monitoring, with support for the common and high-cost conditions.

Drug development

Clinical trials can take more than a decade and cost millions of dollars. AI can play a part in speeding up the process of drug development, along with making it more cost effective.

GSK, a company that researches, develops, and manufactures innovative pharmaceutical medicines, vaccines, and consumer healthcare products, is active applying AI to its drug discovery arm. In fact, it created an in-house AI unit called “Medicines Discovered Using Artificial Intelligence.” In 2017, the company announced a partnership with Insilico, to identify novel biological targets and pathways.

Overall, AI can assist healthcare providers in managing their patients’ care more efficiently. I don’t believe AI will take healthcare jobs, but instead transform them. AI will provide the opportunity for healthcare works to take on higher impact jobs or at least offload their less desirable workload. AI will create growth and introduce more opportunities for the human workforce. It has the potential to automate mundane tasks, allowing humans to spend more time on more important tasks. If they can collaborate with the human workforce in hospitals and doctors’ offices, it will take care of the most important aspect of healthcare — improving patients’ experiences.

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5 Tips to Think Like a Futurist

The art of being a futurist is a necessary skill in today’s world. Thinking like a futurist shouldn’t be reserved for a select group of people, rather a basic skill set that anyone can learn. I believe in democratizing the skills of a futurist. The more people that can see down the path, the better off we’ll be. The ongoing problems the world is facing, like poverty and climate change, cannot be solved with short-term thinking. If we want to move forward and create the future we want, we must adopt long-term, futuristic thinking.

At HP, the CTO Office team and I work to define new market segments, products, and business models that will help shape HP’s future growth. We focus on industry-shifting trends like Internet of Things, 3D transformation, immersive experiences, AI, advanced robotics, and hypermobility, to determine HP’s long-term innovation and technology vision.  See below for a few things I’ve learned along the way for learning how to read signals, see trends, test your assumptions, and become a futurist:

Stay up to date on trends. Socio-economic, demographic, and technological forces are impacting our future. At HP, we call these Megatrends.  Megatrends allow us to directionally predict where the world is heading, and identify opportunities for HP and our customers.

Fueled by accelerating technology advancements, our rapidly changing world finds us more connected and reliant on digital technologies, altering how we live, work, and socialize with one another. It’s important to monitor both global, and technology trends to stay ahead of all this change, to innovate, adapt, reinvent and engineer experiences for a future that promises to look very different from today.

Personally, I stay on top of trends by reading the latest technology news, speaking with customers and industry pundits, paying attention to university and academic research areas, monitoring venture investing trends and start-up activity. I also draw from my personal experiences, media coverage, and public data sources.

Don’t forget, it’s important to keep an open mind when researching trends. Open yourself to considering all kinds of possible scenarios and interpretations.

Visualize. Once you identify emerging trends, the next step is powering up your imagination.  Allow yourself to time-travel (at least in your mind for now) to a future date.  Keeping in mind your research, imagine what the world might look like, what a daily routine would be in different parts of the world, what experiences our future-selves might encounter.

Now work back and think about how we arrived there.  Ask questions about timing, what trends spearheaded those experiences, market conditions, business models and technologies.  Now think about how your company, your team and you personally played a role in arriving at this future state.

For example, if you consider self-driving cars, it’s obvious that the technology will affect our future, but in what capacity? Think about these core questions: How will current markets and industries be impacted?  What new opportunities will arise? What role will you or your company play in that future?

Looking at short and long-term time intervals, identify what technology advancements, business models and new solutions have the potential for the greatest impact.

As more people work to become futurists, it’s important to concentrate on the trends in a systematic, diligent way.

Put it through the business sniff test.  Good business acumen is an important asset in the futurist’s tool kit.  Having a strategy and methodology for testing your scenarios and hypotheses are critical.

At HP, we start with a pivotal choice point of deciding whether a new technology should be merely observed, is an incremental innovation—new feature or function, value-add to an existing product, or possible accessory—or a disruptive innovation, such as a new product or service.

Each idea then goes through a rigorous business lens to understand strategic intent—opportunity, purpose, value—business rationale and actionable outcomes.

Have boring conversations, too. It’s easy to fantasize how technology will improve our lives in the future, but it’s just as important to have tactile conversations as well. . While it’s not necessary to have a formal method for making predictions about the future, you should have a strategy. As more people work to become futurists, it’s important to concentrate on the trends in a systematic, diligent way. . Here are a few questions to spark your next “boring” conversation:

  • What is your current strategy to predict the future?
  • How well is that plan being executed?
  • Where are place you can improve your results?
  • What resources do you have available to try something different?

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Adopt a growth mindset. If you have a fixed mindset, your qualities are carved in stone. If you lack a skill, you will continue to lack it. However, when you adopt a growth mindset, you can grow and change through persistence and experience. With a fixed mindset, you can be easily overwhelmed with the future’s uncertainty, but the future belongs to those who can adopt a growth mindset.

At HP, we believe a growth mindset and open innovation are a perfect match. Open innovation allows you to bring the outside in, and the inside out. The “outside in” aspect occurs when external ideas and innovation are brought into the company. On the other hand, “inside out” refers to ideas and technologies within your company that can be incorporated into others’ innovation processes.

We’re living open innovation with HP Tech Ventures. Powering the next generation of technology innovation, we’re partnering with the start-up community to share innovation “outside in” and “inside out”. Our teams focus on global, early stage investments in industry shifting trends—Hypermobility, Internet of All Things, 3D transformation, immersive experiences, advanced robotics, and artificial intelligence.

It’s for that exact community that we designed our first immersive computing platform: Sprout. It started in HP Labs, where we tried to imagine a better experience for makers. Sprout integrates five devices into one: a projector, keyboard, scanner, touch canvas, and a 3D camera.

Learn from failure. Don’t confuse failure with bad work. If your team is doing good work, innovating, and still failing, they’re still learning. It’s essential that leaders and organizations encourage and embrace failure. At HP, we say, “If you must fail, fail fast, and allow your employees to do the same.” When everyone knows they can fail, they can truly innovate.

In today’s world, we tend to feel like we don’t have control over the future, but that isn’t the case. With strategic, long-term thinking, action, and an open mind, we can improve lives, and create new businesses, markets, industries and experiences.

I’ll leave you with with one of my favorite quotes. “See first, think later, then test. But always see first. Otherwise, you will only see what you were expecting.” -Douglas Adams

A good futurist is always learning, and I’d love to hear your tips and thoughts about becoming a futurist in the comments section below.

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